
Frequently Asked Questions
Dr Richardson is only accepting referrals for intensive psychotherapy patients. Her books are closed to general psychiatry patients.
Appointments & Access
Dr Richardson sees patients from around Australia via telehealth. She does not see patients in-person. Patients with referrals from their GP are eligible for Medicare rebates for part of the session fees.
Are your books open?
No, sorry. Dr Richardson’s books are closed. We do not operate a waiting list.
I have a booking - How do I move my appointment to a different day?
Email us on admin@drmeganrichardson.com with the patient's name, date of appointment and your best contact information.
Please note there are late cancellation policies.
What if I’m running late?
Please do your best to dial into the appointment on time.
If you are going to be late, please email: admin@drmeganrichardson.com
Paperwork, Letters & Certificates
Can I get a medical certificate without an appointment?
No. Legally, a certificate requires a doctor’s consultation. If it’s urgent, please see your GP or use an online telehealth service.
Can I request a letter, report, or form between appointments?
All paperwork should either be completed during your review, or will incur a fee that is equivalent to the appointment fee for the same time taken.
Dr Richardson does not write medicolegal reports including family court reports as her focus is on clinical care.
Concerns Between Appointments
I’m worried about something that’s happened – what do I do?
Please follow these steps:
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Email us with a brief outline of your concern.
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If urgent, please see your GP.
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If it is an emergency, call 000 or contact a crisis service (MH-Call: 1300 642 255).
Please note: Email alone is not sufficient for clinical advice.
I need to update Dr Richardson between sessions—what’s the best way?
For brief updates, email admin@drmeganrichardson.com
For clinical guidance or decision-making, you will need to book an earlier appointment.
Cancellations, Fees & Policies
What’s your cancellation policy?
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Cancel at least 2 full business days in advance.
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Late cancellations or no-shows leads to a fee of 50% of the appointment fee
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All moneys owing must be paid before another appointment is booked.
What if I’m unwell before an appointment?
Please discuss this during your telehealth appointment.
Please see the Fees, Clinic Policies & Code of Conduct section for more details of vital information.
Postal Address
PO Box 68
Mawson ACT
2607
Admin Contact
Fax
Please do not fax.
